What's your opinion of automated phone systems?
I love 'em!!
I don't care one way or the other.
Are you kidding? They suck!
I absolutely refuse to deal with them.
I love 'em!!
0
I don't care one way or the other.
0
Are you kidding? They suck!
2
I absolutely refuse to deal with them.
3
I get a "gentle reminder" call that one of my utility bills is now past due and needs to be paid soon. Press 1 if you're the right person to hear their automated message. So, I did, knowing full well if I don't they'll call me ALL DAY LONG!! I ended up in circles. Their automated system malfunctioned and kept sending me back to the beginning of the call. Grrrrrr ...
Then, I have to call the cell phone company, but had a few questions I needed answered first. Plus, I *needed* to add a few services - like caller ID and voice mail. Married Son is using my cell as his business contact number, since I'm pretty much doing secretarial work for him anyway. Soooooo ... after being asked for English or Spanish (and *why* do I have to choose anyway - but that's another pet peeve for later) ... I'm given a menu of selections. In my usual smart assed tone I say "I need to speak to a human". Obviously the techs who programmed this system expected this type of response as I'm told by the computer "I'm sorry, I am unable to connect you to an agent at this time". Nothing I could do would produce a human to interact with. Finally, after hysterical laughter from both myself and Single Son (we are easily amused, can you tell?) he manages to connect to a real live human being!! He throws the phone to me so I can talk to her. She just laughed when I told her she's got the most beautiful human voice I've heard all day.
An hour wasted trying to get a human being to help us!
Is it just me, or are those automated systems really an annoyance?? I refuse to deal with them, give me a real live person!
They're almost as bad as those computer generated phone calls. Look, if you want to talk to me then you better have a human call. Why should I sit through some computerized message if YOU don't care enough to have a human call. Grrrrrrr.
